Sensitive StabilitySensitive Stability

Privacy Policy

Effective date: January 25, 2026

This Privacy Policy explains how Sensitive Stability ("we", "us", "our") collects, uses, and protects information when you use sensitivestability.com (the "Site") and purchase our offerings. We do not sell your personal data.

1. Information we collect

Information you provide

  • Account details like name, email, password (stored as a hash).
  • Purchase and order details.
  • Messages you send to us (including support and coaching communications).
  • Shipping address and phone number when purchasing physical items.

Information collected automatically

  • Device and browser details (user agent), IP address, and approximate location derived from IP.
  • Pages visited, timestamps, and basic usage analytics.
  • Cookies or similar technologies required for login and security.

2. How we use information

  • Provide access to your account, programs, and purchases.
  • Process payments and prevent fraud.
  • Deliver customer support and program communications.
  • Improve site reliability, security, and user experience.
  • Comply with legal requirements.

3. Payments and Stripe

Payments are processed by third-party payment processors (such as Stripe). We do not store your full payment card number. The payment processor may collect and process information according to its own policies.

4. We do not sell data

We do not sell, rent, or trade your personal information.

5. Sharing your information

We may share information only as needed to run the Site and provide services, such as:

  • Payment processors (to complete transactions).
  • Service providers who help us operate the Site (hosting, email delivery, analytics, security).
  • Legal compliance, safety, fraud prevention, or to protect rights.

6. Coaching and sensitive topics

You may share sensitive personal information during coaching communications. You choose what you share. We treat communications as private and use them only to provide the service and support you request, and to improve delivery and safety.

7. Data retention

We keep information as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain records for security and fraud prevention.

8. Security

We use reasonable technical and organizational safeguards to protect your information. No system can be guaranteed 100% secure, and you use the Site at your own risk.

9. Cookies

We use cookies and similar technologies for essential functions like login sessions, security, and basic site performance. You can control cookies through your browser settings, but disabling cookies may break parts of the Site.

10. Your choices

  • You can request access, correction, or deletion of certain account data by emailing support.
  • You can opt out of non-essential marketing emails, if used, via the unsubscribe link.

11. Children’s privacy

The Site is not intended for children under 13, and we do not knowingly collect information from children under 13.

12. Supplements disclaimer (BPD Apothecary)

Any supplements referenced or sold are not intended to diagnose, treat, cure, or prevent any disease. Statements about supplements have not been evaluated by the FDA.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

14. Contact

Privacy questions ... email support@sensitivestability.com